30-day money-back guarantee. If within 30 days of purchase you do not find your guide useful, email us and we will refund you in full. No form to fill in and no explanation required.
Email hello@glowjournal.net from the address you used at checkout, within 30 days of your purchase date. Include your name so we can find the order. That is the whole process.
Refunds are approved within 2 working days and returned to your original payment method. Depending on your bank, the money usually appears within 5–10 working days after that.
The full purchase price of the guide. Please note the transaction fee charged by our payment platform at checkout is collected by that platform, not by us, and may not be recoverable.
We do not ask you to delete anything. If the guide was not useful to you, we would rather you kept it than have you feel the exchange was unfair.
Our guides do not depend on your body doing anything in particular. They depend on you having better information than you had before. That is something we are willing to stand behind, and if it does not happen for you then we have not earned the money.
If you were charged twice, or paid and did not receive your download links, email us and we will resolve it the same day. That is not a refund request — it is our mistake to fix.
Email hello@glowjournal.net.